Interviewing Skills – Best Practices

Interviewing Skills – Best Practices


This program is designed for Managers and Technical professionals who are responsible for hiring. Whether the hiring is for their own teams for the organization, this program takes participants through a journey based on the sequential hiring procedures in a modern environment. The tools of the trade such as assessments, interviewing techniques and stages leading to the onboarding process are discussed at length. A must for all managers new to the responsibilities for hiring.


Program Structure:

Module 1: Getting Started
  • Icebreaker
  • Housekeeping Items
  • Workshop Objectives
Module 2: Introduction to Recruitment
  • What is Recruitment?
  • Challenges and Trends
  • Sourcing Candidates
  • Case Study
Module 3: The Selection Process
  • Job Analysis and Descriptions
  • The Approach
  • The Recruitment Interview
  • Testing/Assessments (Hard/Soft)
  • Case Study
Module 4: Goal Setting
  • Using The G.R.O.W. Model
  • Identifying Goal Areas
  • Setting SMART Goals
  • Case Study
Module 5: The Interview
  • Traditional Interviews
  • Situational Interviews
  • Stress Interviews
  • Phone/Video based Interviews
  • Case Study
Module 6: Types of Interview Questions
  • Direct Questions
  • Non-Direct Questions
  • Hypothetical or Situational Questions
  • Behavioral Descriptive Questions
  • Knowledge Application Questions
  • Case Study/Role Play
Module 7: Avoiding Bias in Your Selection
  • Expectancy Effect
  • Primacy Effect
  • Other Biases at Play
  • Stereotyping
  • Case Study/Role Play
Module 8: The Background Check
  • Preparation
  • Data Collection
  • Illegal Questions
  • Being Thorough Without Being Pushy
  • Case Study/Role Play
Module 9: Making Your Offer
  • Understanding Expectations
  • Outlining the Offer
  • Negotiation Techniques
  • Dealing with Difficult Issues
  • Sealing the Deal
  • Case Study/Role Play
Module 10: Orientation and Retention
  • Getting off on the Right Track
  • Your Orientation Program
  • The Check-list
  • Case Study
Module 11: Measuring the Results
  • Cost Breakdown
  • Employee Quality
  • Recruiter Effectiveness

Target Audience:

This program is aimed at professionals migrating into Hiring or Managerial roles with people responsibilities. Examples can be moving from generic HR to Recruiter roles, Technical Leaders moving into PM roles, Technical Consultants working on Hiring projects etc.